

Find answers to our most frequently asked questions! Still need more information? Give us a call at 403-948-5977
#290231 Township Road 270 Airdrie, AB T4A 0H5
Working hours:
Mon to Fri: 8 am to 4 pm
Sat & Sun: Closed
Alberta Pallet is fully insured and operates in compliance with industry safety and operational standards.
Airdrie, Calgary, and the surrounding areas.
We supply new pallets, used pallets, recycled pallets, heat-treated pallets, and custom pallets. We also provide custom-cut lumber and pallet design solutions.
Lead times vary depending on order size and pallet type. Standard pallet orders are often available quickly, while custom pallets may require additional production time. We’ll work with you when you order to ensure your project is completed on time.
We offer pallet delivery throughout Calgary, Alberta, and surrounding regions. Delivery options depend on order size and location.
Yes, we use PDS to engineer high-quality pallets designed based on load requirements and handling conditions.
We work with manufacturers, warehouses, distributors, construction companies, agriculture operations, and logistics providers.
Yes. Our team can review your product weight, shipping method, and handling equipment to recommend the right pallet design.
The most common pallet size is the 48 x 40 pallet used across North America. We also manufacture many other sizes depending on customer requirements.
Yes. We build pallets in custom sizes to match product dimensions, packaging systems, and shipping requirements.
New pallets are commonly used for heavier products, automated warehouse systems, export shipments, and situations where consistent pallet quality is required.
Weight capacity depends on the pallet design and materials used. Pallets can be engineered for different load requirements using proper design and lumber specifications.
New pallets provide consistent quality and strength. Recycled pallets can be a cost-effective option for lighter loads or internal warehouse use.
Absolutely! At Alberta Pallet, we can design pallets that will work with your specific racking systems, forklifts, conveyors, or automated equipment.
Heat treated pallets are required when shipping products internationally to meet ISPM 15 regulations.
Alberta Pallet is proud to be a CFIA-licensed facility producing ISPM 15-certified heat-treated pallets.
ISPM 15 is the international phytosanitary standard that regulates wood packaging materials used in global shipping.
We are! Our facility is licensed to produce certified heat-treated pallets that meet export requirements.
Yes. If a pallet has been certified, it’ll carry an official heat treatment stamp. This stamp acts as a passport for the wood—it proves the pallet meets international shipping regulations (ISPM 15) and helps prevent delays at customs.
Definitely. We can heat-treat and stamp your custom builds so they’re fully cleared for international travel, ensuring they meet the same rigorous standards as standard sizes.
Absolutely! Whether you have unique product dimensions, specific load requirements, or a unique shipping method, we’ll manufacture your pallets to your exact specs. Just let us know what you need, and we’ll build it.
Typical information includes product weight, dimensions, stacking method, storage conditions, and how the pallet will be handled during transport.
Absolutely! A properly designed pallet can improve stacking efficiency, reduce damage, and optimize freight space, resulting in a more efficient transport chain.
Whether you’re moving heavy-duty machinery, oversized equipment, or just have a unique shipping challenge, we can help. We specialize in engineering pallets specifically designed to handle difficult loads.
Yes, we can heat-treat and certify your custom-built pallets so they’re fully cleared for international shipping, keeping your cargo moving smoothly across borders.

